Attendant Console for the Healthcare Industry

 
Looking a Console Solution?
  • Do you need to identify Code Calls or calls placed to 9-1-1?
  • Do you need automatic distribution of calls to your operators?
  • Phonebook with AD and HL7 integration?
  • Automatic pullback of unanswered calls to patient room?
  • Secure HIPPA-compliant SMS Messaging
  • Historical call data for queue and operator activity?
VistaPoint Enterprise – Alternative console for your Operators
  • VistaPoint ACD Module w/reporting distributes and queues callers
  • Call Assist Module alerts operators to Code Calls and provides procedures
  • VistaPoint’s Phonebook facilitates the processing of calls by identifying callers and locating the requested party’s preferred contact information.
  • Answering Service Module

Click to download datasheet

  • Integrated AD and HL7 Phonebook
  • Instant notification of Code and 911 Calls
  • Secure SMS Messaging
  • Handle multiple calls simultaneously

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