VistaPoint “Enterprise” Consoles
- Access Patient and Practitioner Directories
- Handle multiple calls simultaneously
- Respond to Code Calls
- 9-1-1 Call Notification
- Automatic distribution of calls to your operators?
- Phonebook with AD and HL7 integration?
- Automatic pullback of unanswered calls to patient room
- Secure SMS Messaging
- Historical call data for queue and operator activity?
- VistaPoint ACD Module w/reporting distributes and queues callers
- Call Assist Module alerts operators to Code Calls and provides procedures
- Ask about integration with PerfectServe
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